Massage & facial FAQsEverything you might be wondering.
Services & booking
The quickest way is the online booking page, with live availability and instant confirmation. You can also reach me by phone or WhatsApp on 07353 760199, or through the contact form.
The studio is in Barnack, near Stamford. Full address and parking details are shared on booking confirmation.
Swedish massage, from shorter back, neck and shoulder sessions through to longer full-body massages, plus facials. The full list with descriptions and pricing is on the treatments page.
Pricing & payment
Treatments start from £25. Full pricing for each option is on the treatments page.
A deposit secures the appointment, and the amount for each treatment is shown when you book. With at least 48 hours' notice you can cancel or reschedule without penalty.
Card online when you book: pay a deposit or the full price, whichever you prefer. Any balance is paid at the appointment by cash or card, whichever is easier on the day.
Gift cards are non-refundable, but they can be transferred to someone else with my prior approval. They are valid for 12 months from purchase.
Preparing for your appointment
A quick shower beforehand, plenty of water through the day, comfortable clothing, and arriving five minutes early so we can talk through any preferences and focus areas.
Before your first session we'll have a brief chat about what you'd like from it: pressure and focus areas for a massage, or your skin type and concerns for a facial, plus any sensitivities to oils or products. That way the treatment is genuinely tailored to how you'd like to feel afterwards.
Yes, please share any medical conditions, allergies, medications, pregnancy, or recent injuries when booking so the session can be safely adjusted.
Policies & safety
Fresh towels and sanitised equipment for every guest, every session. Any health information you share is stored securely and used only to keep your treatment safe.
Massage and facials are generally safe and beneficial, but certain conditions may need small adjustments, or occasionally clearance from your GP. Let me know in advance and we'll plan around it.
I ask for at least 48 hours' notice to cancel or reschedule without penalty. Cancellations within 48 hours, or missed appointments, incur a fee of 50% of the treatment price (or the loss of a prepaid session). In a documented emergency I may offer a credit towards a future session, valid for 6 months. The full policy is in the Terms & Conditions.
Aftercare
After a massage, drink plenty of water, rest where you can, and avoid alcohol and caffeine for the rest of the day. Gentle stretching helps if you feel any soreness, and let the oils absorb for a few hours before showering. After a facial, I'll send aftercare tips for your skin by email.
Still have a question?
The fastest way to reach me is by phone or WhatsApp. I'm happy to help with anything not covered above.